Shipping policy

Last updated: 2 September 2026

This policy applies to orders placed through cornerwiseco.com, operated by Northlane Strategies LLC trading as Cornerwise.

Where we ship

We currently ship to addresses within the United States, including Alaska, Hawaii and US territories. We do not ship internationally at this time. We cannot deliver to freight forwarders.

Processing time

Orders are picked and packed on working days, Monday to Friday, excluding US public holidays. Orders placed before 2pm MT usually leave the warehouse the next working day. During a sale or a very busy week this can stretch to two or three working days, and we will tell you if it does.

Delivery time

Once the parcel is with the carrier, standard delivery normally takes 3 to 7 working days. Alaska, Hawaii and US territories usually take a little longer.

These are estimates provided by the carrier, not guarantees. Weather, carrier backlogs and holiday periods all move them around, and none of that is within our control.

Shipping cost

Shipping is free on all multi-packs. For a single tool, the shipping cost is calculated at checkout based on your address and shown to you in full before you pay. There are no charges added after checkout.

Tracking

You will get a confirmation email when you order, and a second email with a tracking number as soon as the parcel is scanned by the carrier. Tracking can take 24 to 48 hours to start updating, which is normal and does not mean anything has gone wrong.

If you have not received a tracking email within four working days of ordering, check your spam folder and then email us.

Wrong or incomplete addresses

Please check your address carefully at checkout. If a parcel is returned to us because the address was incomplete or incorrect, we will contact you and can either re-send it once you have given us a corrected address, at your cost for the re-shipment, or refund the order less the original shipping.

If you spot a mistake straight after ordering, email us immediately. If the parcel has not shipped we can usually fix it.

Lost, delayed or damaged parcels

If tracking shows no movement for seven working days, or the parcel is marked delivered but is not with you, email contact@cornerwiseco.com with your order number. We will open a trace with the carrier and, if the parcel cannot be found, we will replace it or refund you. You will not be left out of pocket because a carrier lost a parcel.

If the parcel arrives damaged, send us a photograph within 30 days of delivery and we will replace it at our cost.

Taxes

Sales tax, where it applies to your state, is calculated and shown at checkout. There are no customs duties, as we ship domestically only.

Contact

Northlane Strategies LLC trading as Cornerwise
1209 Mountain Road Pl NE, #7371
Albuquerque, NM 87110
United States
Email: contact@cornerwiseco.com